How to request the digital health service
01
Access Your digital health
via the following channel.
Per e-cliente
Access the service with just one click
02
Enter your details
Log in with your ID card number and password. If you have not yet registered for E-cliente, you can do so by providing this information:
- ID card number
- Phone number
03
Start using the service
Select the type of service you need.
Do you need help?
All your online medical procedures from any device
Your digital health is an integrated health service that we provide through E-cliente. It provides you with access to a team of specialist doctors wherever you are, as well as providing different services such as medical chat, video consultation, medical reports or medical prescriptions.
What the digital health service includes
Our 24-hour chat will help you resolve your health concerns at any time.
Talk face-to-face with one of our medical specialists in a video call, immediately or by appointment.
The reports generated will be available after your consultation.
Download the prescriptions prescribed by our doctors.
Frequently asked questions
In order to access the digital health service, you must identify yourself in the E-cliente area.
No. The use of the Your digital health service will not entail any increase in premium renewal.
You can access this service as many times as necessary.