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How to request a medical authorisation
How to request it
01
Contact us
via one of the following channels.
Through e-customer
Access the service by video call
02
Identify yourself
Using the means of communication you have chosen.
03
Give us the details of the medical consultation
- Select the speciality, the medical attention and the specialist you want to access.
- Tell us the planned date of the consultation.
- Attach any relevant documentation you have: referral note, medical report, etc.
04
We will assess your request
and we will send you the authorisation as soon as possible.
Do you need help?
Get access to tests and treatment
Advantages
If you have health insurance and you need to access certain tests or treatments, you must request an authorisation in advance. We make it easy for you to obtain your authorisation when you need it.
Frequently asked questions
FAQs
Authorisation is a mechanism for Occident's assessment of the performance of certain tests or treatments.
The following are among the actions that require medical authorisation (this list is indicative and does not include all the actions):
- Ambulances.
- Doppler.
- Echocardiogram.
- Electroencephalogram.
- Electromyogram.
- Endoscopy.
- Ergometry.
- Sleep study.
- Scintigraphy.
- Haemodialysis.
- Haemodynamics.
- Holter.
- Lithotripsy.
- Speech therapy.
- Nuclear medicine.
- Oxygen therapy.
- Chemotherapy.
- Vascular radiology.
- Radiotherapy.
- Rehabilitation and physiotherapy.
- Magnetic resonance imaging (MRI).
- CT
- Hospital admissions
- Outpatient surgery
Consultations with specialist doctors and simple diagnostic tests do not require prior medical authorisation:
- Analytical.
- Cytology.
- Gynaecological ultrasound.
- Biopsies.
- Allergy tests.
- Conventional radiography.
Policies most popular that include this service
Linked policies