Accidents

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Civil liability

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Business

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Legal protection

Accidents

Accidents
benefits for the self-employed
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Extra services because you are a customer

As an Occident customer, you have access to the following complimentary services. And, depending on your insurance policy, you will also have access other complementary services listed in the corresponding section.

Courtesy service

Telephone medical advice

We put you in contact with a professional by telephone or video call to answer any health-related query you may have.

  • At any time of the day, wherever you are.
  • Immediate attention, with no waiting lists.
Courtesy service

Legal advice helpline

Resolve any legal matter that may arise in your private or family life.

  • 24 hours a day, 365 days a year.
  • No limit on consultations.
  • Social Security administration procedures and claims for Social Security benefits.

Services for your business

Assistance to companies and businesses

The best professionals available for any unforeseen event on your premises.

  • 24 hours a day, 365 days a year.
  • Emergency locksmith and electrician.
  • Includes security staff.

Online computer assistance

Do you need technological assistance? Whether you have a mobile phone, tablet or computer, our technicians will take care of it for you.

  • Remotely or at your home, if necessary.
  • 24 hours a day, no waiting.
  • 1 free annual maintenance check.

Services for your vehicle

Car accident report

We make it easy for you.

  • Via E-cliente, by phone or at an office.
  • 24 hours a day.

AutoPresto

Benefit from all the advantages of our AutoPresto workshop network: priority repairs, free cleaning and much more.

  • €60 discount on the excess.
  • Up to 3 years' guarantee.
  • Express repair.

Travel assistance

Receive comprehensive roadside protection in the event of a mishap.

  • 24 hours a day, 365 days a year.
  • National and international coverage.
  • Rescue, towing, wheel replacement and much more.

Notification of traffic fines

Receive information immediately if you are fined.

  • Appeal before the deadline.
  • Reduce the fine by 50% thanks to prompt payment.
  • Total privacy.

Defence against traffic fines

Do you disagree with a fine you have received? Leave it to us.

  • In under 1 minute.
  • Without leaving the house.

Vehicle management

From vehicle registration to purchase and sale contracts. Forget about paperwork.

  • More than a dozen procedures.
  • In less than 48 hours.
  • By specialised professionals.

Services for your home

Bricohogar

From hanging a picture to a small repair, we bring the best professionals in each trade  to your home.

  • Immediate contact.
  • Travel and 3 hours of labour included.
  • 6 months guarantee on all work.

Home care

The best guilds at your disposal for any unforeseen event that may arise in your home.

  • 24 hours a day, 365 days a year.
  • Emergency locksmith and electricity.
  • Includes security staff.

Energy Performance Certificate

We help you to obtain this certificate in case you want to sell or rent your property.

  • Advice for obtaining it.
  • Provision of qualified professionals.
  • Preferential economic terms and conditions.

Boiler repair service

We send you a qualified technician in the event of a breakdown.

  • Two hours of labour.
  • Travel included.
  • 6 months warranty on repair.

Weather warnings

Receive an alert every time a weather risk is declared in your area.

  • Based on official forecasts from the State Meteorological Agency.
  • Learn about recommendations to lessen the effects.

Health services

Courtesy service

Second medical opinion

A team of professionals will analyse your case, issue a second medical opinion, and advise you on the most appropriate treatment.

  • Without leaving home.
  • For serious illnesses.
  • Also in the event of surgical procedures.

Medical pool

The best centres and doctors for your health.

  • 49,000 professionals to choose from.
  • No waiting lists.

Dental pool

Take care of your oral health in the best dental clinics.

  • Choose from over 3,500 clinics.
  • All medical specialities.

Health and well-being

Access to private medicine at discounted prices.

  • More than 19,000 professionals and centres.
  • No waiting lists or limits to consultations.

Medical insurance authorisations

Get access to tests and treatment.

  • Get your authorisation in less than 48 hours.
  • 100% online application.

Your digital health

From video consultation to medical reports. Enjoy a comprehensive health service through E-cliente.

  • Wherever you are.
  • 24 hours a day, 365 days a year.
  • Schedule your appointments.

Life services

Courtesy service

Second medical opinion

A team of professionals will analyse your case, issue a second medical opinion, and advise you on the most appropriate treatment.

  • Without leaving home.
  • For serious illnesses.
  • Also in the event of surgical procedures.
Courtesy service

Cardiac rehabilitation

If you have had heart disease, we can help you with the physical and psychological cardiac rehabilitation process.

  • Physical training.
  • Psychological rehabilitation.
  • Rehabilitation programmes from 4 to 12 months.
Courtesy service

My will + Digital erasure

Leave everything planned, easily and comfortably.

  • 3 procedures in 1.
  • Without leaving the house.
  • With the advice of an expert.

Frequently asked questions about services

Frequently asked questions about services

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