Code of Ethics
The objective of this Code of Ethics is to establish the general guidelines that must govern the conduct of the Catalana Occidente Group, its Directors, employees, agents and collaborators, when carrying out their roles and their business and professional relationships, acting in accordance with the law and respecting ethical principles.
Whistleblowing Channel
The purpose of the Whistleblowing Channel is to receive, hold and process communications on irregularities related to breaches of the Grupo Catalana Occidente Code of Ethics, its development protocols, any other regulation or internal policies of the Group and/or its individually considered Entities, as well as actions or omissions that result in a serious or very serious breach that is punishable under criminal law or the manipulation and/or falsification of financial data. In accordance with the above, communications that do not contain data on the informant's identification will be accepted for processing, and will be investigated with the utmost caution and proportionality.
The Whistleblowing Channel regulates the internal reporting system and the defence of the whistleblower, the internal reporting channels for receiving communications, the process for investigating any situations identified, and ensures that the whistleblower and any other individuals associated with the latter who submit reports are adequately protected against reprisals.
Any individual or entity, including customers, suppliers, shareholders or other Group stakeholders, can report fraudulent practices or contraventions of Human Rights and national or European laws or other "Reportable Actions" defined in the Whistleblowing Channel on irregularities and fraud that come to their attention in a work or professional context, involving Members of the Board, Management, and employees of the Group, regardless of their position and level, as well as the Group's network of agents and partners.
The contact details of the Corporate Internal Audit Department are:
Email: canaldenuncias@gco.com
Postal mail:
Internal Corporate Audit Director
Grupo Catalana Occidente, S.A.
Avenida Alcalde Barnils, nº 63
08174 – Sant Cugat del Vallés
Telephone: 935820685
Reports are not subject to any pre-defined format but must contain at least the following information:
- The irregularity reported, with details of the circumstances of the same and, as far as possible, supporting documents.
- Identification of the persons directly responsible for the irregularity, if known.
Once the report is received, it will be processed by the Internal Corporate Audit department, in accordance with the procedures and methodology for analysing internal irregularities and fraud.